Last Updated: January 2025 — This policy applies to all users in Bangladesh.
During account registration, we collect your name, date of birth, email address, and mobile number. National ID or passport information may be required for identity verification. This information is used solely for account management and security purposes. We never collect additional information without your consent. All collected data is stored in accordance with applicable laws in Bangladesh.
Payment method information is collected during deposits and withdrawals. We do not store full card numbers or bank account details — only the reference information needed to verify transactions. All financial data is protected with industry-standard encryption. Transaction records are retained for a specified period as required by law to prevent money laundering. This information is never used for advertising or third-party purposes.
Your gaming activity on the platform, login times, device type, and IP address are automatically recorded. This information is used to ensure platform security and detect suspicious activity. We analyze anonymized statistics to improve the user experience. Cookie and session data are used for browsing convenience, and you can manage cookies at any time through your browser settings. Non-personally identifiable information may be used to improve our services.
When you contact our support team, records of those conversations are stored. This information is used to improve service quality and provide you with better assistance in the future. Support records are automatically deleted after a set period. Your support information is never used for marketing purposes. You may request deletion of any support-related data at any time.
77 app uses your information solely for the following purposes: account management and verification, financial transaction processing, ensuring platform security, and fulfilling legal obligations. We do not send marketing messages without your consent, and you may opt out of marketing communications at any time. Information is shared with third parties only for payment processing or legal requirements, and even then, only the minimum necessary data is shared. Our staff can only access the information required for their specific role. Your data is never sold, rented, or exchanged.
All data transfers are secured with 256-bit SSL encryption, ensuring banking-grade security.
Your data is stored in secure data centers and monitored through regular security audits.
Strict access control policies ensure that only authorized personnel can access the information they need.
You can log in to your account at any time to view and update your stored personal information. If any information appears incorrect or incomplete, please submit a correction request through our support team. We will complete the correction process within a reasonable timeframe. Copies of documents submitted for identity verification can be requested. Ensuring the accuracy of your information is important for both your benefit and ours.
You may request deletion of your personal data after closing your account. However, certain information may need to be retained for a specified period due to legal obligations, ongoing disputes, or financial record-keeping requirements. We will complete the process within 30 days of receiving a deletion request and notify you with a confirmation. If any data must be retained for legal reasons, we will inform you accordingly. Data cannot be recovered once deleted, so please be certain before submitting a request.
You can opt out of promotional emails or SMS at any time — through your account settings or via the support team. Even after opting out, important account-related messages (such as transaction confirmations and security alerts) will continue to be sent. Disabling marketing communications will have no effect on your account or services. We respect your preferences and apply changes within 7 business days of your request. Push notifications can also be managed through your device settings.
Your privacy is our top priority at 77 app. Join today to enjoy the best mobile entertainment in Bangladesh in a safe and secure environment.